Farmers Insurance Group

I am being contacted by collection agencies stating I owe a bill when in fact I do not and did not when I changed insurance companies..ur agent informed me they were no longer going to be accepting monthly payments so if I didnt wanna switch to 2xs a year payments I would have to find another insurance companyso I actually ended up getting rid of vehicle to my father who then insured it in his name I sent proof of insurance already this was supposed to be cleared up havent heard anything about this in over a year now the collection agencies are calling me please take care of this matter on your end and agent was James from Amherst ny

Low ball on settlement and non-responsive adjusters.

Had a car stolen six weeks ago.

When it was recovered was left unattended and unlocked at a shop for 10 days.

Over two weeks later still no contact on claim.

When I was able to get ahold of the adjuster was told it was totaled and they offered me what I think is 2500 less than fair value.

Thier department used cars with 20000 to 30000 miles more than mine and with less equipment, v6 instead of v8 motor, and model down grade to justify low ball.

Then I was asked to do thier work for them and send comps. To justify higher value. I also included receipts for more rhan 5000 dollars of recent work to show car was in above average condition.

Which the adjuster agreed with.

Thus was Nov 15 now Dec 8.

Have now sent info to three other people in hopes of getting satisfaction no results.

Plenty if excuses computers are down, it hasn't been that long.

I was out of the office on the days I promised to call you back.

And just not responding to any emails.

One of the best was th phone # i was given for the regional manager was not in service.

DO NOT GET AUTO INS FROM THIS COMPANY.Do

I made the worst mistake by switching GEICO to Farmers insurance #1 I told Samantha Luker Brendon Luker her brother is the owner of Luker Farmers Insurance Tucson Az I had one stipulation and that was I wanted the EXACT SAME COVERAGE Samantha guaranteed I did NOT I had a zero glass deductible with GEICO there's a lot of Rocks in Az Two weeks after I stupidly switched Ins I have a cracked windshield I fo Magic Glass I need tbe front windshield replace because the crack grew to 3ft long I go to Magic Glass ok that will be $700 dollars nah I have a zero glass deductible NOT they say hey you owe $700 nope I have zero glass deductible, I drove around it's against the law to have a cracked windshield. I had to pay a shop in PHX $700 Samantha Luker flat out lied to me and the story is about to grt worse ois av