Farmers Insurance Group - Horrible experience with Farmers Insurance
I have the most worst experience when I file for homeowner insurance claim. I have never file any homeowner insurance claim for my primary residence.
When I filed claim, I carefully confirmed every step that I need do with the insurance adjuster. At the end, Farmers insurance adjuster determined that the water damage in my home won't be covered. I hired a licensed plummer, who is the expert, he told me that all other insurance covers the water damage. Out of frustration, I contacted the supervisor and claim department.
The supervisor stated what adjuster told me. I contacted claim department the claim department only allowed to give me the supervisors phone number, they will not do anything. When I talk to my assurance agent about my frustration, he told me that there is nothing he can do to help me.
We have been with Farms Homeowner Insurance for long time, this is how they trade their customers. Stay with farmers or not judge for yourself.
Reason of review: Poor customer service.
Monetary Loss: $3000.
Farmers Insurance Group Cons: Took advantage of my family, Agent attitude and service from company, Incorrect billing, Got ripped off.
Location: San Diego, California
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Comments
Please avoid publishing any personal information and promotional content
I am not familiars with Farmer's Insurance Policies, but I recall hearing that they do write a policy that does not cover even sudden an accidental damage and one that does cover it. The first one, being a lower premium.
You may ave been told this then the policy was written and just didn't realize it. Also, you could of had damage that was not sudden and just not covered.Your plumber is probably not an expert on coverage and you would have been better served without his opinion!
What type of water claim was is.
I am guessing shower pan or slow leake that rotted an area.
Water claims that are covered are usually sudden and accidental. So please tell us what you have so we can point you in the right direction
You have not given enough information about how the water damaged the property. What type of water was it, what was the extent of the damage. Sorry, your plumber probably doesn't know enough about insurance to give you good advice.