Contact Farmers Insurance Group Customer Service
Farmers Insurance Group Phone Numbers and Emails
Toll-Free Number:
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(888) 327-6335
Customer Service:
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(888) 891-1660Catastrophe Response Team (TTY)
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(855) 323-5350Commercial bill payments
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(866) 315-8445To make a payment by phone
Farmers Insurance Group Emails:
Contact Information
Farmers Insurance Group Website:
Farmers Insurance Group Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00 am - 11:00 pm Central Time
Saturday - Sunday: 8:00 am - 8:00 pm Central Time
Mailing Address:
Customer Service
6301 Owensmouth Avenue
Woodland Hills, CA 91367
Personal Bill Payments
PO Box 0991
Carol Stream, IL 60132-0991
Commercial Bill Payments
PO Box 4665
Carol Stream, IL 60197-4665
Other Location:
3003 77th Ave SE,
Mercer Island, WA 98040
24000 North Farmers Way,
Phoenix, AZ 85085
15700 Long Vista Dr,
Austin, Texas 78728
7340 W Memorial Rd,
Oklahoma City, Oklahoma
16850 W 119th St,
Olathe, Kansas
5665 N Kraft Lake Dr SE,
Caledonia, Michigan 49316
How Good is Farmers Insurance Group's Customer Service?
Summary of Farmers Insurance Group Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Farmers Insurance Group?
Product/ Service Question:
- “Theft of my money by Bristol West/SkyBlue insurance co.”
- “I need a declaration page of my house insurance”
- “Mishandling of my insurance and over charged”
Payments and Charges Question:
- “Want to know what a charge is for”
- “To get famers fraud department”
- “To discuss and bill”
Request for Information Question:
- “Agent and adjuster concern”
- “Question about coverage”
- “Question re my auto insurance payment”
Activation/ Cancellation Question:
- “Cancel insurance”
- “Cancelled policy”
- “Canceled”
Staff Question:
- “Zero service”
- “I have a complain and an emergency and am homeless on the street because of the adjuster supervisor and manager actions”
Return/ Replace Question:
- “Reporting windshield cracking need to replace”
- “Change my auto policy”
Account Question:
- “Username”
Other Question:
- “About letter in mail”
- “Angry”
- “Truck was found”
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